Guide to Patient Portal & New Client Onboarding

Follow the steps below if you get this error message when using your iphone/ ipad to add a credit card on file through the patient portal. https://static.wixstatic.com/media/undefined • Option 1: For Safari • Disable "Prevent Cross-Site Tracking". • You can find this flag in iPad / iPhone Setting • Select Safari • Then disable the flag named "Prevent Cross-Site Tracking" https://static.wixstatic.com/media/undefined • Option 2: For Chrome • Enable "Allow Cross-Website Tracking". • You can find this flag in iPad / iPhone Setting • Select Chrome • Then enable the flag named "Allow Cross-Website Tracking" https://static.wixstatic.com/media/undefined • Option 3: For Windows ("incognito" mode) • Disable flag "Block third-party cookies" • Open windows brower in icognito mode • On the bottom of the page, disabable "Block third-party cookies" https://static.wixstatic.com/media/undefined